By Pascal Dennis
Second Edition of a Shingo Prize Winner according to the author's own adventure with Toyota’s grasp academics and with businesses in the course of nice switch, Andy & Me: situation & Transformation at the Lean trip, now in its moment version, is a company novel set in a failing New Jersey car plant concentrating on the tribulations of Tom Pappas, the plant supervisor. The events, characters, and plant politics will ring real with many readers. In a funky, readable kind, this hugely well known paintings follows Tom's dating with Andy Saito, a reclusive retired Toyota guru whom Tom persuades to aid keep his plant in the course of the educating of the mythical Toyota creation process (TPS). in this trip, the reader learns that TPS is greater than only a choice of instruments; it involves a brand new state of mind and behaving. even though Tom reveals luck — either in his plant and in his own existence — he learns from Andy that winning development is unending and eternal.This version contains examine questions after every one bankruptcy to help your studying and assist you inform a few of your personal tales. Pascal Dennis discusses the 2d version of his Shingo Prize-winning e-book Andy & Me.
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Extra info for Andy & Me: Crisis & Transformation on the Lean Journey, Second edition
Hork, splat. “I can’t imagine,” I say. The car body comes through the tunnel from Body shop, is dipped in a phosphate tank and sent through a series of rinses. Then it goes into the E-coat tank, where it gets an electroÂ�galvanized coating. Next is the metal repair booth where we fix metal defects. These include dents, “up-dings,” weld spatter, splits, and poor fit. Some units are so bad that we have to pull them off the line. © 2011 by Taylor & Francis Group, LLC 37 38 • Andy & Meï»¿ Metal repair was swamped when we got there.
Morgan believes in managing by the numbers—the accounting numbers. ” We do contortions to make the numbers look right. We plant managers like and respect Rachel but are ambivalent about the Toyota stuff. “All well and good in theory,” we say. ” For example, each year Morgan strips out more of our “nonessential” resources. I’ve lost half of my team leaders and half of my HR department. There is no money for machinery, even though our stamping and welding equipment is 20 years old. And our collective agreement has 84 job classifications.
Andy took a sheet of paper out of his old leather journal. “We will print out a large copy of this paper and post it on tripod next to metal repair booth. Every hour the supervisor will record results. At shift-end, the team will reflect. ” We spent several minutes looking it over. “Mr. Saito,” Fred asked, “we already record some of this data in our computer system. ” “For visual management, Fred-san. The computer is a good tool, but only one person can see the screen. Every team member must be able to see the current condition.